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Frequently Asked Questions1

Does CrossLink software run on Apple iOS?
CrossLink Online is a scalable, flexible, and robust software that supports all internet-accessible devices. CrossLink Desktop is not supported for MacOS or iOS.
CrossLink Professional Tax Solutions does not offer tax theory instruction. Rather, we have a Training department focused on providing tax professionals a wide variety of ways to become proficient with our different software solutions.
CrossLink offers tax software solutions for businesses of all sizes. Included in our suite of product offerings are options that meet the needs of service bureaus and resellers. If you are interested in distributing CrossLink products, please contact our Sales department for further information.
CrossLink Desktop is our downloadable, desktop professional tax software designed for high-volume tax businesses. Developed to meet the needs of busy tax offices that specialize in providing their taxpayer clients with fast and accurate tax returns, CrossLink Desktop has been a trusted tax solution since 1989. CrossLink Online is our scalable, flexible, and robust online tax software solution that supports all Internet accessible devices and platforms. Both CrossLink Desktop and CrossLink Online support both individual 1040 tax returns as well as various business return types.
Both CrossLink Desktop and CrossLink Online include all state packages for individual returns. CrossLink Business is available for both our desktop and online software solutions and includes select states and forms.
CrossLink does not support self-prepared tax returns. You can, however, have your customers provide you all their relevant, tax-related information through our TaxPass mobile app, which will automatically upload the client data into a CrossLink tax return for you to complete. Additionally, you can garner all required signatures remotely by utilizing our Remote Signature feature, meaning your customers do not have to physically visit your office to have their tax returns completed.

CrossLink Business is integrated with multiple accounting/bookkeeping solutions. Contact our CrossLink Sales department for more information.

CrossLink’s Technical Support department provides best-in-class support for our products and services in both English and Spanish. By design, we do not provide any legal or tax advice to our customers.

Yes; by utilizing CrossLink’s TaxPass mobile app, your customers have the ability to send you both documents and relevant client data, which, in turn, will automatically upload into an auto-generated tax return.

As part of providing the best value in the competitive tax software marketplace, we at CrossLink offer our customers multiple rebate options. To discuss these options, contact our CrossLink Sales department for further information.

CrossLink Professional Tax Solutions has a variety of pricing options for your convenience.  Check out our pricing page at https://www.crosslinktax.com/professional-tax-solutions/online-tax-software-prices.aspx.

You can also check with our CrossLink Sales department to discuss what pricing option works best for your specific needs.

1FAQ Disclaimer:
The information provided in this FAQ section is for general informational purposes only and may not reflect the most current developments. CrossLink reserves the right to update, modify, or remove FAQ content at any time without notice. For specific advice or the most up-to-date information, please contact us directly. 

At CrossLink, we empower tax professionals with robust, reliable software solutions designed to streamline the tax preparation process and boost business efficiency.
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