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What to Do if a Taxpayer Loses or Did Not Receive Form 1095-A

January 21, 2015


Any individual who obtained their health insurance through the federal or a state Marketplace should receive a Form 1095-A (Health Insurance Marketplace Statement).

If a taxpayer who was supposed to receive a Form 1095-A for Tax Year 2014 either lost it or did not receive it, they can do one of the following:

  • Log-in to their account on the website of the Federal or the State Marketplace they obtained their health insurance from and see if their Form 1095-A is available as a PDF.
    • If their Form 1095-A is available, then they can print it out
    • If their Form 1095-A is not available, they will need to call the applicable Marketplace and have the Marketplace mail them a replacement copy
  • Call the Federal or State Marketplace and have a replacement copy mailed to them

See the Health Insurance Marketplace page on irs.gov for a listing of contact information for the Federal and State Marketplaces.

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PUTTING CUSTOMERS FIRST SINCE 1974